NOVAI Ops

NOVAI Ops is the internal operations platform for NOVAI Pte Ltd. It gives the team access to BD pipeline management, expense claims, HR records, and platform monitoring — all in one place. Access is invite-only.

Your role determines what you can see and do. There are three roles:

• Contributor — submit claims, request leave, manage your own BD contacts
• Approver — everything a Contributor can do, plus approve claims and leave requests
• Owner — full access including Admin, HR staff directory, Sentinel, and user management

If you need additional access, contact Steven at stevenseet@ewhiz.ai.

The BD pipeline tracks all business development contacts across eight funnel stages: Potential, Contacted, Engaged, Qualified, Proposal, LOI Signed, Event Confirmed, and Cold.

• Add new contacts using the Add Contact button
• Use the Research button on any contact to ask Zara — NOVAI's BD Agent — for a prospect brief, talking points, and a draft outreach message
• Use the Enrich button to find the right decision-maker at a company via Apollo
• Save a draft message using Save Draft — it stays attached to the contact record
• Send the message from your own email, then click Mark as Sent in the app
• All outreach is logged in the Outreach Log tab so the team has full visibility

• Submit an expense claim under Claims → Submit Claim
• Fill in category, amount in SGD, date, and description
• Your claim appears in My Claims with status: Pending
• An Approver or Owner reviews and approves
• Once paid, status updates to Paid

• View your own profile under HR → My Profile
• Submit a leave request under HR → Request Leave
• Track your leave history under HR → My Leaves

• You are responsible for all outreach sent from your email
• Never send on behalf of NOVAI without reviewing Zara's draft carefully
• Never share your login credentials
• If anything looks wrong, contact Steven immediately